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Every organization has a different appetite for change, with some people readily embracing it, and others genuinely uncomfortable with it. Introducing a new technology is no exception.

Understanding your organization’s resistance to Chatter can help you plan your launch in a way that minimizes the pain of change while maximizing the benefits – such as:

• Higher levels of collaboration
• Improved communication
• Reduction of email in your inbox

Implementing Chatter successfully is also key to achieving a higher user adoption rate, which helps maximize ROI of your Salesforce investment.

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