Customers want goods delivered quickly, safely, and expect to know where their orders are at the click of a button. This is something that the Transportation and Logistics companies drive to perfect every day.
Topics: Salesforce Community Cloud, logistics, transportation, Salesforce Service Cloud, Salesforce Sales Cloud
Since arriving on the scene, many of our clients have asked "Why Manufacturing Cloud?" For new Salesforce Manufacturing customers, the answer is easy ... "Why Not?". The tool is robust, gives a lot of great features out of the box and is a great well-rounded tool to impact many areas of manufacturing. For existing clients, who have been on Salesforce for years, the question becomes "What additional benefits can Manufacturing cloud provide?". Let's dig in!
Topics: Salesforce Community Cloud, Manufacturing Cloud, Wave6
Dreamforce is always a whirlwind of different experiences related to Salesforce. Every year they manage to absolutely out do themselves in terms of content and the amazing ways they deliver that content.
This year was no different. There were so many amazing announcements and “Ohana” (family) moments, but we will try to condense it into the top three that inspired us (along with some outlier things we really loved).
1. Einstein and Accompanying Apps
Topics: Salesforce Lightning Experience, Salesforce Community Cloud, My Salesforce1, Salesforce DX, Salesforce Einstein Analytics, Dreamforce Conference
Here at Wave6 we've been building on two of Salesforce’s most recent and popular Clouds: Analytics Cloud and Community Cloud. Wave6 is one of the premier partners when it comes to solutions on these two Salesforce platforms. We are starting to hear from quite a few of our existing and new customers an interest for convergence of these two clouds.
In many of our implementations we have integrated Sales or Service Cloud with Analytics Cloud, or App Cloud integration using tools like Lighting Connect with Analytics Cloud and even Partner Communities using Sales/Community Cloud or Customer Communities using Service/Community Cloud. The new fusion of a robust analytics tool with a best in breed collaboration tool has bought new concepts that have not been seen much as of yet.
Topics: Salesforce Analytics Cloud, Salesforce Community Cloud, Salesforce Einstein Analytics