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Uncovering Insights from Salesforce EDA Model with Einstein Analytics

Posted by Kathryn Baker-Parks on Feb 10, 2020 10:19:46 AM


Salesforce’s Educational Data Model (“EDA”) is an innovative and flexible architecture that gives educational institutions from K-12 to higher education a way to capture a 360-degree view of their students. With EDA, institutions can easily view the relationships that students have with faculty, staff, academic advisors, family members, and even memberships with academic departments and student organizations. It’s truly an innovative data architecture built on the Salesforce platform designed to facilitate a Connected Campus.

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Topics: CRM system, Salesforce Analytics Cloud, Higher Education, Salesforce Einstein Analytics, Education Cloud, Salesforce Educational Model, EDA

The art of the possible: Manufacturing Chatbots

Posted by Kathryn Baker-Parks on Dec 9, 2019 2:29:53 PM

The Role of Einstein Bots in Manufacturing

In part three in the series “The Art of the Possible: Manufacturing,” let’s explore use cases Chatbots and AI for manufacturing.

The manufacturing industry is well-positioned to take advantage of AI enabled chatbot functionality. According to a recent Salesforce “State of Service” report, 24% of manufacturing customer service professionals currently use AI chatbots with 33% planning to use them in the next 18 months. The projected growth rate of AI chatbot use in the manufacturing industry over the next 18 months is 137%.

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Topics: Salesforce Analytics Cloud, Salesforce Einstein Analytics, Manufacturing Cloud, Chatbot

Predicting Outcomes with Salesforce Einstein Analytics and Einstein Discovery 

Posted by Wave6 Blog Team on Jan 31, 2019 12:00:41 PM

Coauthored by Sandeesh Phulkar

Ancient civilizations were very interested in predictions. If you read Greek and Roman mythologies, you may remember there were people called oracles who were blessed with the power of prophecy. People offered sacrifices to the gods so that the gods could speak through these divine individuals. Kings would make decisions based on what they were told by oracles. Oracles made predictions and people listened to them.

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Topics: Salesforce Analytics Cloud, Salesforce Einstein Analytics

Einstein Analytics Dataset Creation Leveraging Analytics External Data API

Posted by Sandeesh Phulkar on Mar 15, 2018 11:29:41 AM

Granularity

It’s a word we hear all the time with Einstein Analytics. Key decision makers can perform granular analysis of data through Einstein Analytics’ easy to use dashboards to derive actionable insights.

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Topics: Salesforce Analytics Cloud, Salesforce Wave Analytics, Salesforce Einstein Analytics

Harnessing the Power of Analytics Cloud in Communities

Posted by Wave6 Blog Team on Aug 24, 2016 3:00:00 PM

 

Here at Wave6 we've been building on two of Salesforce’s most recent and popular Clouds: Analytics Cloud and Community Cloud. Wave6 is one of the premier partners when it comes to solutions on these two Salesforce platforms. We are starting to hear from quite a few of our existing and new customers an interest for convergence of these two clouds. 

In many of our implementations we have integrated Sales or Service Cloud with Analytics Cloud, or App Cloud integration using tools like Lighting Connect with Analytics Cloud and even Partner Communities using Sales/Community Cloud or Customer Communities using Service/Community Cloud. The new fusion of a robust analytics tool with a best in breed collaboration tool has bought new concepts that have not been seen much as of yet. 

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Topics: Salesforce Analytics Cloud, Salesforce Wave Analytics, Salesforce Community Cloud, Salesforce Einstein Analytics

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