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Best Practices: A Well-Defined CRM Strategy and Roadmap is Key

Posted by Wave6 Blog Team on Nov 6, 2013 2:32:00 PM


When corporate executives toned to increase growth and efficiency within their sales and marketing community, Customer Relationship Management (CRM) technologies often become a target for improvement or replacement. In the haste of meeting revenue forecasts and managing a slue if other large scale projects congruently, sales management executives will often overlook the most important and often most neglected part making CRM a raving success: creating a clearly defined CRM strategy and roadmap!

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Topics: CRM system, ERP management, Salesforce Administrator, Salesforce Managed Services

How to Overcome Cultural Challenges to Implementing Salesforce Chatter

Posted by Wave6 Blog Team on Oct 19, 2013 8:51:00 PM

 Content updated On 4/30/2015

Change is a constant in business.

However, every organization has a different appetite for change, with some people readily embracing it, and others genuinely uncomfortable with it.

Introducing a new technology is no exception. Implementing Chatter successfully is key to achieving a high user adoption rate, and a high user adoption rate will help maximize ROI with your Salesforce investment.

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Topics: ERP management, Salesforce Optimization, Salesforce Integrations

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